What We Collect and Why We Collect It
When you open an account with keriya11, we collect the information you provide directly — your name, email address, phone number and the payment method you choose (bKash, Nagad or Rocket). We also collect transaction records tied to your account wallet so we can process deposits
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and withdrawals accurately and handle any disputes. Device data — your browser type, IP address and session timestamps — is logged automatically to keep your account secure and detect unusual access. We do not collect any payment PIN or mobile wallet password; those stay between you
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and your payment provider. If you contact our support channel, the conversation is stored so we can follow up properly. We use this data for four purposes only: running your account, processing payments, protecting against fraud and meeting any legal obligations applicable to eligible regions. We
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do not sell, rent or share your personal data with advertisers. Third parties who process payments on our behalf — such as the rails behind bKash, Nagad and Rocket — receive only what they need to complete your transaction. Nothing more. Your continued use of keriya11
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means you have read and accepted the terms set out here, subject always to local law in Bangladesh and your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.